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Terms of Service

Last updated: May 2026. Please read these terms carefully before using our services.

1. Introduction

These Terms of Service ("Terms") govern your use of the Aberdeen AI website and the services provided by Aberdeen AI Ltd ("Aberdeen AI", "we", "us", "our"), a company registered in Scotland.

By using our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Services

Aberdeen AI provides digital services including, but not limited to: AI development, AI consulting, AI automation, website design, website development, search engine optimisation (SEO), Google Ads management, and social media management.

The specific scope, deliverables, timeline, and pricing for any engagement will be agreed in writing prior to commencement of work. A separate Statement of Work or Service Agreement may apply to specific projects.

We reserve the right to refuse service to any party at our sole discretion.

3. Payment Terms

Payment terms will be specified in the project agreement or invoice. Standard payment terms are as follows:

  • Project work: 50% deposit required prior to commencement; balance due upon completion
  • Monthly retainers: Invoiced monthly in advance, payable within 14 days
  • All prices are quoted in GBP (£) and exclude VAT unless stated otherwise
  • Late payments may incur statutory interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998

Failure to make payment by the due date may result in work being suspended until payment is received.

4. Intellectual Property

Upon receipt of full payment, and unless otherwise agreed in writing, ownership of bespoke deliverables created specifically for the client (such as website designs, custom code, and written content) will transfer to the client.

Aberdeen AI retains the right to use any work produced for portfolio, case study, and marketing purposes, unless the client specifically requests confidentiality in writing.

Proprietary tools, frameworks, libraries, and pre-existing intellectual property used in delivering services remain the property of Aberdeen AI or their respective owners. Third-party licences (e.g. WordPress themes, stock photography, software subscriptions) remain subject to their respective licence terms.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate, complete, and timely information, materials, and feedback required for the project
  • Ensuring they have the rights to any content, images, or materials supplied to Aberdeen AI
  • Reviewing and approving work within agreed timeframes
  • Maintaining the security of any login credentials provided

Delays caused by the client's failure to provide required information or approvals may result in revised timelines and, where applicable, additional costs.

6. Limitation of Liability

To the fullest extent permitted by law, Aberdeen AI's total liability to you for any claim arising out of or in connection with our services or these Terms shall not exceed the total fees paid by you to Aberdeen AI in the three months preceding the claim.

Aberdeen AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of business opportunities, even if we have been advised of the possibility of such damages. Nothing in these Terms excludes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

7. Termination

Either party may terminate a service agreement by giving 30 days' written notice, unless a different notice period is specified in the project agreement.

Upon termination, any outstanding invoices become immediately payable. Aberdeen AI reserves the right to terminate immediately in cases of non-payment, material breach of these Terms, or conduct that is harmful to Aberdeen AI's reputation or operations.

8. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of Scotland and the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. We will always post the updated date at the top of this page.

10. Contact

If you have any questions about these Terms, please contact us:

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